* Data Entry of all charges within 24 hours.
* Submitting elect- ronic and / or paper claims to both primary and secondary insurance carriers.
* Monthly Cash Statements.
* Soft Collections after cash balance exceeds 120 days past due. The following steps will be taken by us:

o Mail out a series of three collection letters.
o Make 3 phone calls to patients who do not respond to collection letter.
o Refer all remaining balances to client for analysis.

* Entering practice information into software program, to include lists of all insurance carriers, fee schedules, ICD-9 and CPT-4 codes.
* Accurate ICD-9 and CPT coding of your services (at an additional charge).
* Follow up on claims at 31 days.
* Appeals and Denials

o We will follow insurance guidelines for all appeals and pursue all avenues to receive payments.
o If the appeal process has been exhausted, we will forward the information back to the client for review and analysis

* Posting of payments received from insurance companies and patients.
* An in-house pre-collection unit
* Insurance Verifications.